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Concepts
The population of the Island is approximately 1,300,000 made up
principally by people of European, African, Indian and Chinese origin
Mauritius takes pride in the fact that these different cultures
co-exist in peace and succeed in creating a cultural entity that
is distinctly Mauritian.
Business Practice and Etiquette
- The average working week is 9.00am to 5.30pm. However, many
executives work longer hours.
- Mauritian business protocol and tradition demands punctuality
when attending meetings. It is also best practice to arrange appointments
several days in advance.
- Mauritius businesses deploy “Flat and Top down Hierarchical
Structures” where the only divide is between managers and
other ranks.
- Mauritius businessmen generally favour the establishment of
pool working relationships with their subordinates.
- Business entertaining can be conducted during any meal and
generally whoever initiates is expected to pay.
- It is customary to always shake hands. When being introduced
or when meeting someone, as well as when leaving.
- Business cards are welcomed in business culture and are generally
exchanged at the end of business meetings.
- Misplaced or exaggerated praise is not appreciated in Mauritius
business culture.
- It is considered to be impolite and rude to maintain eye contact
(unless a point is being emphasised), to stand too close when
speaking or to talk loudly. Mauritius businessmen do respect personal
space and therefore keeping an acceptable distance is recommended.
- It is considered rude to ask direct personal questions about
occupation, income and background.
- Mauritius business dress code is generally conservative and
the norm for both men and women is to wear smart, well tailored
attire using darker colours. Many Mauritius companies have now
introduced more “dressed down” attire but this generally
relates to the high tech and core industries.
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